About

How I Work With Technology

I work with technology,

but I care about how it feels to use it.


I am a ServiceNow consultant focused on clarity,

standards, and real work.


I help teams make systems lighter, calmer,
and easier to live with over time.


I don’t chase perfection.

I chase understanding.

How I Started Working With Technology

I didn’t start with big systems

or fancy tools.


I started helping.


Sometimes fixing small problems.

Sometimes explaining things.

Sometimes making systems behave just enough

to keep work moving.


Over time, technology became my language.

But people stayed at the center.

Andre Costa Moreira - Trusted Advisor

My Way of Working

I believe good systems should support people,

not exhaust them.


I work across support, development,

automation, and governance.


Always starting from the same place:

• Understand the real need.

• Respect the standard.

• Customize only when it truly helps.

What You Will Find Here

This site is not a portfolio.


It is a notebook.


Notes from real projects.

Things that worked.

Things that failed quietly.

Patterns that survived real life.


Written slowly.

From experience, not theory.

Where I Am Now

Today, I work with ServiceNow,

not for it.


As a Trusted Advisor,

I help teams use the platform

with more confidence

and less noise.


No selling.

No promises of miracles.


Just practical help,

shared honestly.

Andre Costa Moreira - Trusted Advisor

Why I Share This

Because technology can be heavy.


And sometimes we need a reminder:

 It is okay to slow down.

 It is okay to choose clarity.

 It is okay to walk the middle path.


Thank you for being here.


Take a breath.

Then continue your day.